Return Pollicy

RETURN POLICY
Last updated January 01, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
Lucks Closet Apparel
Attn: Returns
RMA #
po box 1646
Goldenrod, FL 32733
United States
Return shipping charges will be paid or reimbursed by us. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
     ●     Customized items
     ●     Any item a client has asked to be altered or changed
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
     ●     A 10% restocking fee will be charged for all returns.
     ●     Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.